Compliance with our Privacy & Data Ethics values ​​is guaranteed through the valorization of the following principles: 

• Accountability : we have adopted a governance model aimed at defining and monitoring the control, commitment and responsibilities and strengthening the ethics, compliance and sustainability of our products and services, which are always designed and implemented in compliance with the applicable requirements in terms of privacy by design and privacy by default  in order to guarantee adequate measures in terms of personal data protection.
• Ethics & Fairness : we adopt fair and correct practices, the aim of which is to minimize discrimination, penalizing or unfair treatment.
• Privacy : we process personal data in compliance with the principles and regulations on privacy, ensuring their minimization, limitation of storage, use for specific, determined and transparent purposes and control at any time.
• Quality & Accuracy : We pursue a high level of data quality in terms of accuracy, correctness and updating, adopting all measures to allow their deletion or timely rectification.
• Transparency : we guarantee a high level of transparency and clarity regarding the methods, type and purposes of the collection and processing of personal data on the channels, products and services provided to customers.
• Responsible Data Sharing : we ensure that the necessary technical and organizational measures are implemented to protect personal data processed also by third parties acting in our name and on our behalf. In fact, responsible Data Sharing must be based on processes that actively consider, prioritize and protect the interests of individuals. To this end, we conduct periodic audits on third parties that process personal data in order to verify compliance with privacy and security requirements, and we organize specific training on data protection for third parties, so as to ensure that they are adequately trained on the company processes and procedures to be followed, as well as on the applicable requirements.

Sisal is committed to ensuring compliance with the principles of Privacy & Data Ethics in the adoption and implementation of increasingly advanced solutions – including models based on Artificial Intelligence (AI) – that allow the automation of business processes and make compliance with privacy and data protection regulations essential to protect the rights and freedoms of our users, as well as the right for users to know and understand the process and operation of the AI ​​models with which they interface.